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Fuelling
Setel Help
Pump & Go
1
What if my points balance exceed the amount of payment I need to make for my fuel purchase? Will I get a refund for the balance?
2
Will I be notified when my points are redeemed?
3
Can I use my Mesra Rewards points to pay for fuel without using Setel wallet?
4
Can I still earn Mesra Rewards points on the same transaction even after redeeming?
5
What if I don’t have enough Setel Wallet balance after enabling the option to redeem my Mesra Rewards points?
6
How to redeem my Mesra Rewards points for fuel with Pump & Go?
7
Can I customize the number of points I want to redeem for fuel?
One-tap
1
Do I need to enable any presets or settings to enable the One-tap feature?
2
I refuelled lesser than my preset amount, how much will I be charged?
3
Can I order via Deliver2Me when I refuel with one-tap fuelling?
4
Is one-tap fuelling available for both iOS and Android devices?
5
How do I set up my one-tap fuelling preferences?
6
Is the one-tap fuelling feature automatically enabled?
7
Can I disable one-tap fuelling after I try it out?
8
How do I disable one-tap fuelling?
See all 3 articles
Related articles
1
Is Setel safe to use at the petrol station?
2
How do I know what station I am at?
3
Can I reserve pumps ahead of time/remotely?
4
What happens after I've finished refueling the petrol?
5
What will happen if I try to refuel more than 250 litres for my vehicle?
6
Where are Setel-enabled stations?
7
What do I do if I have selected the wrong pump?
8
I cancelled my fuelling session. Will I still get charged?
See all 11 articles
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