Setel Help - Fuelling

Fuelling

Pump & Go

How to redeem my Mesra Rewards points for fuel with Pump & Go?

Can I customize the number of points I want to redeem for fuel?

Can I use my Mesra Rewards points to pay for fuel without using Setel wallet?

What if I don’t have enough Setel Wallet balance after enabling the option to redeem my Mesra Rewards points?

Can I still earn Mesra Rewards points on the same transaction even after redeeming?

What if my points balance exceed the amount of payment I need to make for my fuel purchase? Will I get a refund for the balance?

Will I be notified when my points are redeemed?

One-tap

How do I disable one-tap fuelling?

Can I disable one-tap fuelling after I try it out?

Can I order via Deliver2Me when I refuel with one-tap fuelling?

Is the one-tap fuelling feature automatically enabled?

Is one-tap fuelling available for both iOS and Android devices?

Do I need to enable any presets or settings to enable the One-tap feature?

I refuelled lesser than my preset amount, how much will I be charged?

What payment method can be used when using the one-tap fuelling feature?

See all 3 articles

Related articles

Is Setel safe to use at the petrol station?

How do I know what station I am at?

Can I reserve pumps ahead of time/remotely?

What happens after I've finished refueling the petrol?

What will happen if I try to refuel more than 250 litres for my vehicle?

Where are Setel-enabled stations?

Can I go above the 250 litres refuel limit?

I cancelled my fuelling session. Will I still get charged?

See all 11 articles