What can I do if my order is missing an item/wrong order was given?

Why can’t I find a specific Café Mesra outlet?

Can I get Mesra Rewards points for my Café Mesra transaction?

How do I get a refund for my cancelled Café Mesra order?

How do I change to a different Café Mesra outlet?

What can I do if my Café Mesra order was marked received but I did not receive it?

Can I download/send my Café Mesra receipt to my email?