Setel Help - EV charging

EV charging

EV charging

How does EV charging work?

How many Mesra Rewards points can I earn when I pay for EV charging on Setel?

I can't stop the charging in Setel app, what should I do?

Will a charging cable be provided at the charging station?

What do the charger power levels listed mean?

What is the difference between CCS2, Type 2 and CHAdeMO chargers?

How do I monitor my charging status?

How do I start a charging session?

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EV charging with PETRONAS SmartPay

I can't stop the charging in Setel app, what should I do?

Why is my PETRONAS SmartPay card showing payment failed after activating the charger?

Why is my PETRONAS SmartPay card showing as not eligible for EV charging?

Can I use PETRONAS SmartPay for EV charging at all stations?

How do I pay for my EV charging session using PETRONAS SmartPay?

How do I activate my charger if I can’t see the EV charging card?

Can my family member use Family Wallet to pay for their EV charging session?