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EV charging
Setel Help
EV charging
1
How does EV charging work?
2
How many Mesra Rewards points can I earn when I pay for EV charging on Setel?
3
How do I start a charging session?
4
Is there a maximum charging time?
5
How is my charging session calculated?
6
What are idle/overstay fees?
7
Will a charging cable be provided at the charging station?
8
What do the charger power levels listed mean?
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EV charging with PETRONAS SmartPay
1
Why is my PETRONAS SmartPay card showing as not eligible for EV charging?
2
Can I use PETRONAS SmartPay for EV charging at all stations?
3
How do I pay for my EV charging session using PETRONAS SmartPay?
4
How do I activate my charger if I can’t see the EV charging card?
5
Why is my PETRONAS SmartPay card showing payment failed after activating the charger?
6
Can my family member use Family Wallet to pay for their EV charging session using my PETRONAS SmartPay card?
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EV charging