Setel Help - EV charging

EV charging

EV charging

How does EV charging work?

How many Mesra Rewards points can I earn when I pay for EV charging on Setel?

How do I start a charging session?

Is there a maximum charging time?

How is my charging session calculated?

What are idle/overstay fees?

Will a charging cable be provided at the charging station?

What do the charger power levels listed mean?

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EV charging with PETRONAS SmartPay

Why is my PETRONAS SmartPay card showing as not eligible for EV charging?

Can I use PETRONAS SmartPay for EV charging at all stations?

How do I pay for my EV charging session using PETRONAS SmartPay?

Why is my PETRONAS SmartPay card showing payment failed after activating the charger?

Can my family member use Family Wallet to pay for their EV charging session using my PETRONAS SmartPay card?

How do I activate my charger if I can’t see the EV charging card?