General and common questions regarding Setel products and services.
Account and password
Find out how to reset password, edit personal details, and any other account related matters right here.
Payment and top-up
It pays good to learn about utilising Setel Wallet, CardTerus, top-up methods, and transaction history.
Understand the points collection and redemption policy, points expiry date, and membership tiers.
Promotions and rewards
Don't miss out on special discounts, cashbacks, and goodies from Setel and our partners.
Report a problem
Reach out to our Customer Service representatives to report an issue and provide suggestions for improvements.
Setel e-KYC wallet and spending limit upgrade in Setel App/ Kemaskini Setel Ekyc, had Wallet & had perbelanjaan dalam Applikasi Setel
C-STORE: How do I get my Mesra points?/ Adakah saya perlu menyerahkan resit atau menggesek kad Mesra untuk mendapatkan mata Mesra saya?