Setel FAQ
General and common questions regarding Setel products and services.
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Account and password
Find out how to reset password, edit personal details, and any other account related matters right here.
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Payment and top-up
It pays good to learn about utilising Setel Wallet, CardTerus, top-up methods, and transaction history.
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Mesra membership
Understand the points collection and redemption policy, points expiry date, and membership tiers.
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Promotions and rewards
Don't miss out on special discounts, cashbacks, and goodies from Setel and our partners.
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Report a problem
Reach out to our Customer Service representatives to report an issue and provide suggestions for improvements.
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