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Common issues
1
Why is my top-up not reflected in my wallet balance?
2
How do I link my physical Mesra Rewards card?
3
What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
4
How do I unlink my phone as a trusted device?
5
I have new number. How do I change my number in the app?
Browse help topics
General
Account
Devices
Promotions and rewards
Motorist
Fuelling
Mesra Rewards
Scan & earn points
Café Mesra
Family Wallet
Pay
DuitNow
Motor takaful & insurance
Parking
24/7 Auto assistance
Road tax
EV charging
PETRONAS Shop
Buy & sell car
Car service
E-invoice
Business
Cardless SmartPay
Diesel Subsidy
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