Get app
Mesra Rewards
Setel Help
Mesra loyalty
1
How do I claim/redeem vouchers with my Mesra Rewards points?
2
I have linked my physical Mesra Rewards card to the Setel app but I am still using my physical Mesra Rewards card to collect points, do I still get the bonus Mesra points from the membership level?
3
Does earning Mesra Rewards points via the outside payment terminal (OPT) contribute towards the membership tier level?
4
What is the benefit of being a part of Mesra Prestige?
5
I have a physical Mesra Rewards card, can I be a Mesra Prestige member if I pay with Setel for my fuel?
6
Can I get an extended grace period to earn more Mesra Rewards points and level up?
7
Is there any difference between staff and the general public points structure?
8
How do I maintain my membership in the Mesra Prestige programme?
See all 24 articles
Mesra Rewards card
1
How do I use the Scan & earn points feature on the Setel app?
2
Who should I contact if I have issues with the Scan & earn points feature?
3
Can I link more than one (1) Mesra Rewards card with my Setel account?
4
What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
5
Why can't I link my physical Mesra Rewards card?
6
What is a virtual Mesra Rewards card?
7
Can I still turn off Mesra Rewards points redemption if my physical Mesra Rewards card is not linked?
8
How to use my virtual Mesra Rewards card without the Setel app?
See all 12 articles
Mesra Rewards points
1
How do I claim/redeem vouchers with my Mesra Rewards points?
2
I have already downloaded the Setel app, but I don’t want to top-up. Will I still get Bonus points
3
Can I earn bonus points if I pump diesel?
4
Can I earn Mesra Rewards points for the transaction made via Setel Wallet?
5
Is there a special period during any day to get extra bonus points via Setel?
6
How do I know if my Mesra Rewards points are expiring?
7
How do I avoid my accumulated points from expiring?
8
Why did my Mesra Rewards points disappear before the expiry date?
See all 30 articles
Help topics
Back to top