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Road tax
Setel Help
General enquiries
1
Can I choose to print the road tax sticker at a later date after choosing digital road tax?
2
Can I renew my road tax if I have outstanding summons?
3
Why is my road tax renewal delayed?
4
How do I renew my road tax?
5
How much do I need to pay to renew my road tax with Setel?
6
When will my physical road tax be delivered?
7
When will my digital road tax be updated in the MyJPJ app?
8
What are the road tax renewal criteria?
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Vehicle-related enquiries
1
What if I do not have access to the digital road tax because I am driving another person’s vehicle or my phone ran out of battery?
2
Can I renew my road tax for a vehicle that is registered under a company’s name?
3
What can I do if my vehicle make/model is not found in the options given?
4
Can I renew my road tax for a vehicle that is registered with E-Hailing?
5
Can I renew my road tax if my car is located in Sabah, Sarawak, Labuan, or Langkawi?
6
Can I renew my road tax for an Electric Vehicle (EV)?
7
What can I do if the engine capacity (CC) shown for my vehicle is incorrect?
Payment & refunds
1
Is there a transaction limit for paying road tax renewal with Setel?
2
How long does a refund take once requested from My Roadtax Store?
3
How do I know if my transaction is successful?
4
Where can I get the refund form for road tax?
5
Why do I need to top up or make a refund for my road tax?
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Road tax