How do I unlink my phone?

**NOTE

Please note that you are only allowed to have 1 trusted device linked.

Tap Profile.

Tap Trusted device.

Tap the 3 dots icon.

Tap Unlink trusted device.

Enter your passcode.

Your trusted device has been unlinked.

What is a trusted device and how does it work?

The trusted device feature is an additional security measure for your account. It works by sending a login request to your verified(trusted) device whenever a login is detected on a new device.

Your account will be logged in on your new device once you approve the login request.

I don't have access to/lost my trusted device, how do I unlink it?

**NOTE

Please note that you are only allowed to have 1 trusted device linked and this process is automated and will take up to 1 business day to process.

You can fill out the form below for a request to unlink your trusted device. Once the form is submitted, the information will be verified to confirm your identity.