Setel is safe to be used at the petrol station before and after refuelling, in compliance with the station safety guidelines provided.

If you’re using Setel to pay for fuel at the station, you can refer to the station safety guidelines that can be found in the app right before your purchase: 

 

Kindly refer to the steps below for car drivers to use Setel:

  1. Park at a Setel-enabled fuel pump.
  2. Launch Setel.
  3. Select the pump number and fuel amount.
  4. Once the pump is ready, turn off your car engine.
  5. Put your phone away, and step out to refuel.
    ! Do not use your phone or re-enter your car while refuelling.

Kindly refer to the steps below for motorcycle riders to use Setel:
  1. Park at a Setel-enabled fuel pump and turn off your engine.
  2. Launch Setel.
  3. Select the pump number and fuel amount while seated on your motorcycle.
  4. Once the pump is ready, put your phone away, and step down to refuel.
    ! Do not use your phone while refuelling.