Cancellation must be done through your service provider via any of channels below.

Generali

• Email: customer.service.gi@generali.com.my
• Customer hotline: (+603) 1300-13-2121 or (+603) 3007-2121 
  Operating hours: Monday-Friday, 8:45 AM-5:00 PM (excluding public holidays)
  
  

Etiqa

• Live chat on the Etiqa+ app
• Email: info@etiqa.com.my
• Customer hotline: (+603) 1300-13-8888 
  Operating hours: Monday-Friday, 9:00 AM-5:00 PM (excluding public holidays)
  
  

Takaful Malaysia

• Email: csu@takaful-malaysia.com.my
• Customer hotline: (+603) 1300-8825-2385 
  Operating hours: Monday-Friday, 8:30 AM-5:00 PM (excluding public holidays)