Cancellation must be done through your service provider via any of channels below.
Generali
- Email: customer.service.gi@generali.com.my
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Customer hotline: (+603) 1300-13-2121 or (+603) 3007-2121
Operating hours: Monday-Friday, 8:45 AM-5:00 PM (excluding public holidays)
Etiqa
- Live chat on the Etiqa+ app
- Email: info@etiqa.com.my
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Customer hotline: (+603) 1300-13-8888
Operating hours: Monday-Friday, 9:00 AM-5:00 PM (excluding public holidays)
Takaful Malaysia
- Email: csu@takaful-malaysia.com.my
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Customer hotline: (+603) 1300-8825-2385
Operating hours: Monday-Friday, 8:30 AM-5:00 PM (excluding public holidays)
