If you cannot perform e-KYC, try updating your app to the latest version.

**NOTE

Account verification is currently only available for Malaysians and from 7:00 AM to 10.00 PM.

There are a few ways to verify your account on the Setel app.

 

Through the Pay tab

1. Launch the Setel app and tap Pay.

01-Home-Pay.png


2. Scroll down and tap Verify now.

_(base) Steps screen (1).png


3. Tap Verify now.

eKYC-Landing-Home.png


4. Tap Let's Start.

05-Selection.png


Through the Profile tab

1. Launch the Setel app and tap Profile.

02-Profile-Home.png


2.  Tap Verify account.

02-Profile.png


3. Tap Verify now.

eKYC-Landing-Home.png


4. Tap Let's start.

05-Selection.png

 

Through the Wallet balance

1. Tap your wallet balance/Setel icon.

03-Payment method-Home.png


2. Tap Verify now.

03-Payment method.png


3. Tap Verify now.

eKYC-Landing-Home.png


4. Tap Let's start.

05-Selection.png