If you cannot perform e-KYC, try updating your app to the latest version.

 

There are a few ways to verify your account on the Setel app.

Through the Pay tab

Launch the Setel app and tap Pay.

Homepage_ekyc.png

Scroll down and tap on Verify now.

Pay tab.png

Tap Verify now.

Upgrade banner.png

Tap Start.

Start ekyc.png

 

Through the Profile tab

Launch the Setel app and tap Profile.

Homepage_profile_ekyc.png

 Tap Payment methods.

Payment methods (1).png

Tap Verify now.

Payment methods.png

Tap Verify now.

Upgrade banner.png

Tap Start.

Start ekyc.png

 

Through the Wallet balance

Tap your wallet balance/Setel icon.

Tap Setel icon.png

Tap Verify now.

Entry 2.png

Tap Verify now.

Upgrade banner.png

Tap Start.

Start ekyc.png