If you cannot perform e-KYC, try updating your app to the latest version.

**NOTE

Account verification is currently only available for Malaysians and from 7:00 AM to 10.00 PM.

There are a few ways to verify your account on the Setel app.

 

Table of Contents

Through the Pay tab

Through the Profile tab

Through the Wallet balance

Through the Pay tab

1. Launch the Setel app and tap Pay.

2. Scroll down and tap Upgrade now.

_(base) Steps screen.png_(base) Steps screen (1).png

3. Tap Verify now.

4. Tap Start.

EKYC Verify.pngEKYC Start.png

 

Through the Profile tab

1. Launch the Setel app and tap Profile.

2.  Tap Upgrade your account.

Profile.png_(base) Steps screen (1).png

3. Tap Verify now.

4. Tap Start.

EKYC Verify.pngEKYC Start.png

Through the Wallet balance

1. Tap your wallet balance/Setel icon.

2. Tap Verify now.

_(base) Steps screen (2).pngWallet balance 2.png

3. Tap Verify now.

4. Tap Start.

EKYC Verify.pngEKYC Start.png