If you cannot perform e-KYC, try updating your app to the latest version.

**NOTE

Account verification is currently only available for Malaysians and from 7:00 AM to 10.00 PM.

There are a few ways to verify your account on the Setel app.

Through the Pay tab

1. Launch the Setel app and tap Pay.

2. Scroll down and tap Verify now.

3. Tap Verify now.

4. Tap Let's Start.

Through the Profile tab

1. Launch the Setel app and tap Profile.

2.  Tap Verify account.

3. Tap Verify now.

4. Tap Let's start.

Through the Wallet balance

1. Tap your wallet balance/Setel icon.

2. Tap Verify now.

3. Tap Verify now.

4. Tap Let's start.