If you cannot perform e-KYC, try updating your app to the latest version.
**NOTE
Account verification is currently only available for Malaysians.
There are a few ways to verify your account on the Setel app.
 
<div class="toc" style="border: 1px solid #EAEEF4; border-radius: 12px; padding: 20px; margin-bottom: 20px; background-color: #ffffff;">
<h2 id="h_01J8H3E7EEC6GQCWGE785C4WTN" style="margin-top: 0;">Table of Contents</h2>
<hr style="border: none; border-top: 1px solid #EAEEF4; margin: 10px 0;">
<h4 id="h_01J8M660ZK3V0FWAHNTFGWVR2Q"><a style="color: #2d333a;" href="#h_01HA91543NWKH0CY69CX2N4VKX">Through the Pay tab</a></h4>
<h4 id="h_01J8M6650EG3PDTE3X72G9N5ZC"><a style="color: #2d333a;" href="#01HCY53R2ER9915QQ7DZ6RA0TT">Through the Profile tab</a></h4>
<h4 id="h_01J8M66KX43304KFPQDP536WTR"><a style="color: #2d333a;" href="#01HCY541WRZWHF4HKHX4KP86R5">Through the Wallet balance</a></h4>
</div>
<h2 id="h_01HA91543NWKH0CY69CX2N4VKX">Through the Pay tab </h2>
Launch the Setel app and tap Pay.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843041126029" alt="Pay tab.png" width="375" height="764">
<hr>
Scroll down and tap Upgrade now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032537741" alt="Pay tab 2.png" width="375" height="765">
<hr>
Tap Verify now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032538125" alt="EKYC Verify.png" width="375" height="764">
<hr>
Tap Start.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843041126541" alt="EKYC Start.png" width="375" height="765">
 
<h2 id="01HCY53R2ER9915QQ7DZ6RA0TT">
Through the Profile tab 
</h2>
Launch the Setel app and tap Profile.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032538893" alt="Profile.png" width="375" height="722">
<hr>
 Tap Payment methods.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032539405" alt="Payment methods.png" width="375" height="736">
<hr>
Tap Verify now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032538125" alt="EKYC Verify.png" width="375" height="764">
<hr>
Tap Start.
 <img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843041126541" alt="EKYC Start.png" width="375" height="765"> 
 
<h2 id="01HCY541WRZWHF4HKHX4KP86R5">
Through the Wallet balance 
</h2>
Tap your wallet balance/Setel icon.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032539917" alt="Wallet balance 1.png" width="375" height="765">
<hr>
Tap Verify now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032540045" alt="Wallet balance 2.png" width="375" height="765">
<hr>
Tap Verify now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843032538125" alt="EKYC Verify.png" width="375" height="764">
<hr>
Tap Start.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/31843041126541" alt="EKYC Start.png" width="375" height="765">

How do I verify my account/perform e-KYC?

eBeliaRahmah FAQ

eBeliaRahmah FAQ (English)

https://help.setel.com/topics/24447227733517/automated_parking

Table of Contents

Through the Pay tab

Through the Profile tab

Through the Wallet balance

Through the Pay tab

Through the Profile tab

Through the Wallet balance

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