Table of contents
How do I verify my account/perform e-KYC?
Is there a limit to the number of times I can attempt to verify my account/perform e-KYC?
How do I verify my account/perform e-KYC?
**NOTE
If you cannot perform e-KYC, try updating your app to the latest version.
There are a few ways to verify your account on the Setel app.
Through the Pay tab
1. Launch the Setel app and tap Pay.
2. Scroll down and tap Verify now.
3. Tap Verify now.
4. Tap Let's Start.
Through the Profile tab
1. Launch the Setel app and tap Profile.
2. Tap Verify account.
3. Tap Verify now.
4. Tap Let's start.
Through the Wallet balance
1. Tap your wallet balance/Setel icon.
2. Tap Verify now.
3. Tap Verify now.
4. Tap Let's start.
Is there a limit to the number of times I can attempt to verify my account/perform e-KYC?
Yes, there is a daily limit in place. Once you have hit the limit, you can attempt to verify your account after 24 hours.
