If you cannot perform e-KYC, try updating your app to the latest version.

**NOTE

Account verification is currently only available for Malaysians and from 7:00 AM to 10.00 PM.

There are a few ways to verify your account on the Setel app.

 

Table of Contents

Through the Pay tab

Through the Profile tab

Through the Wallet balance

Through the Pay tab

Launch the Setel app and tap Pay.

_(base) Steps screen.png

Scroll down and tap Upgrade now.

_(base) Steps screen (1).png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png

 

Through the Profile tab

Launch the Setel app and tap Profile.

Profile.png

 Tap Upgrade your account.

_(base) Steps screen (1).png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png

 

Through the Wallet balance

Tap your wallet balance/Setel icon.

_(base) Steps screen (2).png

Tap Verify now.

Wallet balance 2.png

Tap Verify now.

EKYC Verify.png

Tap Start.

EKYC Start.png