<span id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6" class="inline-highlight" data-renderer-mark="true" data-mark-type="annotation" data-mark-annotation-type="inlineComment" data-id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6">No paper receipts are required.<span id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6" class="inline-highlight" data-renderer-mark="true" data-mark-type="annotation" data-mark-annotation-type="inlineComment" data-id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6">
<span id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6" class="inline-highlight" data-renderer-mark="true" data-mark-type="annotation" data-mark-annotation-type="inlineComment" data-id="e35aae5a-c294-46c8-afe9-3ca28cdb50f6">The local authorities will use your vehicle plate number to check the validity of the booking.

Do I need to display receipts on the windshield of my car?

The accepted payment methods are Setel Wallet, CardTerus (debit/credit card), and Family Wallet. If Setel Wallet is selected, please make sure you have a sufficient balance to prevent any inconvenience when making a payment.
The payment will be charged based on the selected payment method in the Setel app.

What payment method can I use to pay for Street parking?

Tap the Parking icon.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626001962637" alt="How to use street parking 1.png">
<hr>
Tap Street parking.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626001964429" alt="Step 1 - Street parking.png">
<hr>
Tap Park now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626001966349" alt="Step 2 - Park now.png">
<hr>
Check your parking location. You can search for your street name by tapping the magnifying glass icon. Once correct, tap Continue.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626001966605" alt="Step 3 - Confirm location.png">
<hr>
Tap change.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626016116749" alt="Step 1 - Change.png">
<hr>
Tap Add new vehicle to add a new vehicle.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626016117005" alt="Step 2 - Add new vehicle.png" width="343" height="645">
<hr>
Enter your car details and tap Add vehicle.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626016117773" alt="Step 3 - Add vehicle.png" width="343" height="645">
<hr>
A notification will appear if the vehicle was added successfully.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626016119693" alt="Step 4 - Success.png">

How do I add a new vehicle for Street parking?

Majlis Bandaraya Seremban (MBS)
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days:
<ul class="ak-ul" data-indent-level="1">
<li>
Monday to Friday - All locations
</li>
<li>
Saturday, Sunday &amp; public holidays - only Pasar Besar Seremban and Jalan Pasar (under Pusat Bandar Seremban)
</li>
</ul>
Non-operating days: 
<ul>
<li>Saturday, Sunday &amp; public holidays - other locations except Pasar Besar Seremban and Jalan Pasar (under Pusat Bandar Seremban)
</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
Monday to Friday:8:00 AM to 5:00 PM
Saturday, Sunday &amp; public holidays: 8:00 AM to 1:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.60 per 60 minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration:
<ul>
<li data-renderer-start-pos="11041">Weekdays (Mon-Fri) - 9 hours</li>
<li data-renderer-start-pos="11075">Saturday, Sunday &amp; public holidays - 5 hours</li>
</ul>
Maximum parking charge:
<ul class="ak-ul" data-indent-level="2">
<li>
Weekdays (Mon-Fri) - RM5.40
</li>
<li>
Saturday, Sunday &amp; public holidays - RM 3.00
</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Seremban (MBS)

Check your device’s notification settings and ensure that notifications from the Setel app are allowed.

Why didn’t I receive a notification when my parking session was expiring?

Enforcers/authorities will check your vehicle plate number to determine the validity of your parking session.
The parking site, booking duration, and payment will be verified.

How do enforcers/authorities know I have paid for parking?

Tap the Parking icon.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625975919373" alt="How to use street parking 1.png">
<hr>
Tap Street parking.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625992731661" alt="Step 1 - Street parking.png">
<hr>
Tap Park now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626013875085" alt="Step 2 - Park now.png">
<hr>
Check your parking location. You can search for your street name by tapping the magnifying glass icon. Once correct, tap Continue.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625975921677" alt="Step 3 - Confirm location.png">
<hr>
Tap change.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625992732941" alt="Step 1 - Change.png">
<hr>
Tap Edit to change the details of a vehicle.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626013878669" alt="Step 2 - Edit vehicle.png" width="343" height="645">
<hr>
Update your car details and tap Update details.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626006187661" alt="Step 3 - Update details.png" width="343" height="645">
<hr>
A notification will appear if the update is successful.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19626013880205" alt="Step 4 - Success update vehicle.png">

How do I edit vehicle information for Street parking?

We follow the normal parking rate set by the local council or parking vendor without any additional fees.

How much does it cost to park using the Street parking in Setel?

Perbadanan Putrajaya (PPJ)
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Saturday 
Non-operating days: Sunday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.50 per 60 minutes
1-day rate: RM 4.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
 
1-day rate: Full day
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours
Maximum parking charge - RM 4.00
 
1-day rate - All locations, 10 hours/full day (RM 4.00)
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Perbadanan Putrajaya (PPJ)

Majlis Bandaraya Seremban: Nilai 
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 5:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.60 per 60 minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 9 hours
Maximum parking charge - RM 5.40
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Seremban: Nilai 

You can view your active parking session at the homepage of the Setel app. Tap the banner to view the active parking session card. <img src="https://setelappsupport.zendesk.com/hc/article_attachments/29507979429517" alt="Time left.png" width="375" height="763">
You will be able to view all of your current active session details such as:
<ul>
<li>location of the parking.</li>
<li>parking start time and end time.</li>
<li>duration of your parking and total paid amount.</li>
<li>vehicle plate number.</li>
</ul>

How do I check my active street parking session and see how much time is left?

Normal zone allows users to park up to the maximum parking time (e.g. 10 hours).
 
Zon Parkir 2 Jam only allows users to park for up to a maximum of 2 hours. The restriction rule was implemented at several busy areas that are known as “hot zones” within the councils. The location names, parking rates, and minimum and maximum charges differ by councils. You can refer to our <a href="https://help.setel.com/article/10184517943949/what-are-the-council-rules-for-on-street-parking">council rules</a> article for more information.

What is the difference between the normal zone and the Zon Parkir 2 Jam?

Yes.
You can extend your parking duration anytime at the active parking session card page. Tap Extend Duration at the countdown timer. You will then be prompted to authorise the transaction.
To avoid any issues, we will send you a notification 15 minutes before your booking expires as a reminder. To ensure timely delivery of these alert messages, please ensure that notifications from the Setel app are enabled.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19637925002509" alt="Extend duration.png">
⚠️ Once your parking duration has expired, you will no longer be allowed to extend your parking duration. You will need to book a new parking session.

Can I extend my parking duration for Street parking?

All regulations regarding pricing, non-working days, and public holidays/non-operational hours will be as per the local authorities.
For example, on Sundays when the parking is free, you will see the relevant prompt in the app.
The same will apply if you are trying to book late in the evening as parking is free after 7:30 PM.

Do I have to pay for non-working days/public holidays/non-operational hours?

Tap the Parking icon.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625773763853" alt="How to use street parking 1.png">
<hr>
Tap Street parking.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625773765005" alt="Step 1 - Street parking.png">
<hr>
Tap Park now.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625803405837" alt="Step 2 - Park now.png">
<hr>
Check your parking location. You can search for your street name by tapping the magnifying glass icon. Once correct, tap Continue.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625773767437" alt="Step 3 - Confirm location.png">
<hr>
Select your vehicle and parking duration. Once confirmed, tap Pay.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625773767821" alt="How to use street parking 5.png">
<hr>
Details about the parking session will be displayed in real-time on the Setel app. You will get notified when your session is about to end if your notifications are enabled.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625803408525" alt="How to use street parking 6.png" width="353" height="663"><img src="https://setelappsupport.zendesk.com/hc/article_attachments/19625803409421" alt="How to use street parking 7.png" width="332" height="661">

How do I use the Street parking feature in the Setel app?

No.
Unfortunately, we do not support monthly passes at the moment. Stay tuned for the update!

Does Setel Street parking support a monthly pass?

Street parking provides a convenient parking payment experience within the comfort of your car. With Setel’s ticketless parking payment, you only need to confirm the location, go park, and pay for your parking without worrying about getting summoned.
You can also earn Mesra Rewards points when you pay your parking fees using the Setel app.
No more coins or parking coupons needed!

Why should I use the Street parking feature within the Setel app?

Majlis Bandaraya Kuala Terengganu (MBKT)
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Saturday to Thursday
Non-operating days: Friday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.30 per 30 minutes
1-day rate: RM 6.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
30 Minutes
 
1-day rate: 10 hours
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours
Maximum parking charge - RM 6.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Kuala Terengganu (MBKT)

Street parking is a parking payment system that connects to the local authorities which allows you to pay for street parking or parking at the roadside within the area of the local authorities.

What is street parking?

Yes. 
You can earn Mesra Rewards points for paying your parking fees via Setel (RM 5.00 = 1 Mesra Point). This applies to Automated parking, Street parking, and QR parking.

Do I earn Mesra Rewards points when I use the parking features on Setel?

Majlis Bandaraya Kuantan (MBK) 
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Saturday
Non-operating days: Sunday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.65 per 60 minutes
1-day rate: RM 4.80
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
 
1-day rate: 8-10 hours
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours
Maximum parking charge - RM 6.50
 
1-day rate: All locations - 10 hours/full day (RM 4.80)
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Kuantan (MBK) 

Majlis Perbandaran Ampang Jaya (MPAJ)
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Saturday 
Non-operating days: Sunday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
Monday to Friday: 08:00 AM to 6:30 PM
Saturday: 8:00 AM to 1:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
Normal zone: RM0.50 per 60 minutes
2 hours parking zone: RM 0.50 per 30 minutes
1-day rate:
<ul class="ak-ul" data-indent-level="1">
<li>
Monday to Friday - RM 5.50
</li>
<li>
Saturday - RM 2.50
</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
Normal zone: 60 Minutes
 
2 hours parking zone: 30 Minutes
 
1-day rate: Full day
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Normal zone:
<ul class="ak-ul" data-indent-level="1">
<li>
Maximum parking duration:
<ul class="ak-ul" data-indent-level="2">
<li>
Weekdays (Mon-Fri) - 10.5~11 hours
</li>
<li>
Saturday - 5 hours
</li>
</ul>
</li>
<li>
Maximum parking charge
<ul class="ak-ul" data-indent-level="2">
<li>
Weekdays (Mon-Fri) - RM5.50
</li>
<li>
Saturday - RM 2.50
</li>
</ul>
</li>
</ul>
2 hours parking zone:
<ul class="ak-ul" data-indent-level="1">
<li>
Ampang Point
<ul class="ak-ul" data-indent-level="2">
<li>
Max parking duration 2 hours (RM 2.00)
</li>
<li>
Min parking duration 30 minutes (RM 0.50)
</li>
</ul>
</li>
</ul>
1-day rate:
<ul>
<li data-renderer-start-pos="10315">
All locations:
<ul class="ak-ul" data-indent-level="1">
<li>
10.5 hours/full day (RM 5.50)
</li>
<li>
5 hours/full day (RM 2.50)
</li>
</ul>
</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Ampang Jaya (MPAJ)

Street parking with Setel is currently available at all councils under Selangor and several councils in other states. You can find more information on available locations via:
<ol>
<li>Setel website: <a href="https://www.setel.com/street-parking">Street parking landing page</a>
</li>
<li>Setel app: Street parking homepage</li>
</ol>
More locations will be available soon. Stay tuned for more updates!

Where can I park using the Street parking feature on Setel?

Yes.
You can book more than one session while an active parking session is running as long as the vehicle is registered.

Can I book more than one session at a different location for the same vehicle within the active parking session?

Parking sites that are not available will not show up in the app. You can refer to the list of participating councils for more information via:
<ol>
<li>Setel website: <a href="https://www.setel.com/street-parking">Street parking landing page</a>
</li>
<li>Setel app: Street parking homepage</li>
</ol>
We are working continuously with our partners to add more areas and parking sites.
Stay tuned for more updates!

Why can't I find my parking area? 

Please double-check that
<ol>
<li>Your vehicle plate number was entered correctly.</li>
<li>You selected the right council and the right location.</li>
<li>Your parking session was active when you got the ticket.</li>
</ol>
If all the information is correct, please contact our customer service via the live chat in the Setel app/<a href="https://www.setel.com/">website</a> or at <a href="mailto:hello@setel.com">hello@setel.com</a> for further assistance.

What should I do if I paid for street parking via Setel but I still got a parking summon?

To enable automatic location, you will need to turn on your GPS and allow the app to have location access.
Once your GPS is enabled, the app will automatically display the nearest available parking locations.

How can I automatically identify available parking locations within the Setel app?

No.
Zon Parkir 2 Jam only allows users to park for up to a maximum of 2 hours with a 1-hour quarantine time. You can only start a new parking session after the quarantine time ends.

Can I extend parking or add a new street parking session after using the Zon Parkir 2 Jam?

Majlis Perbandaran Kota Bharu (MPKT)
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Saturday to Thursday
Non-operating days: Friday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.40 per 30 minutes
1-day rate: RM 8.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
30 Minutes
 
1-day rate: 10 hours
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours
Maximum parking charge - RM 8.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Kota Bharu (MPKT)

Your active parking session will end automatically when the countdown timer expires and your parking duration ends.

How do I end my active street parking session?

Sorry, no cancellations or refunds are allowed once the payment is authorised.
Setel does not handle any refunds for Street Parking.

Can I get a refund for Street parking?

eBeliaRahmah FAQ

eBeliaRahmah FAQ (English)

https://help.setel.com/topics/24447227733517/automated_parking

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