Setel Lite supports Android operating system versions 4.4 and above.

What is the minimum Android OS version to run Setel Lite?

This feature is currently only available in the regular Setel app.

Can I upgrade my wallet via Setel Lite?

Unfortunately, Setel Lite can currently only be used for Kedai Mesra purchases.

Can I make other purchases with Setel Lite?

Sure thing! However, logging into one app will log you out of the other and you cannot be logged into both apps at the same time.
Fuelling transactions made in either app may also be viewed on the other. However non-fuelling transactions in the regular Setel app will not appear in Setel Lite.

Can I have both the regular Setel app and Setel Lite on my device and use them alternately?

The transaction limit for Setel Lite is RM 200 daily as per the national bank's (BNM) regulation. Check out our Setel app(<a href="https://play.google.com/store/apps/details?id=com.setel.mobile&amp;hl=en&amp;pli=1">Android</a> / <a href="https://apps.apple.com/my/app/setel-fuel-parking-e-wallet/id1441424081">iOS</a>) for a higher transaction limit.

What is the transaction limit on Setel Lite?

Tap Pay at Kedai Mesra.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/21851090686605" alt="Homepage.png">
<hr>
Tap the barcode to reveal it.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/21851109821069" alt="Show barcode - Hidden code.png">
<hr>
Enter your passcode to verify your identity.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/21851109834381" alt="Show barcode - Pin.png">
<hr>
Show the barcode to the cashier to scan. You can also change your payment method by tapping the drop-down menu and then selecting your preferred payment method.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/22075681444109" alt="drop-down menu.png" width="349" height="709"><img src="https://setelappsupport.zendesk.com/hc/article_attachments/22075681446541" alt="Show barcode - Payment method.png" width="350" height="711">
<hr>
Once scanned, you will receive a receipt of the transaction.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/21851090713869" alt="Show barcode - Success screen.png">

How do I pay for Kedai Mesra purchases with Setel Lite?

Setel Lite is only available for Android and Huawei devices for the moment.

Is Setel Lite available for iOS?

We designed Setel Lite to be as lightweight as possible without sacrificing the most important features so that it only requires 15 MB of storage.

What is the app file size?

Developed to cater to those with budget smartphones or those who live in areas with low or irregular internet availability, Setel Lite is a lightweight version of the regular Setel app many of our users already know and love.
Though lightweight, Setel Lite still offers you a complete <a href="https://help.setel.com/article/9490448717325/how-do-i-refuel-using-setel-lite">refuelling experience</a>, just like in the regular Setel app.
Setel Lite users are able to:
<ul class="ak-ul" data-indent-level="1">
<li>
Register for a new Setel account
</li>
<li>
Use a referral code
</li>
<li>
Top up Setel Wallet via online banking and vouchers
</li>
<li>
Experience the complete Setel fuelling experience
</li>
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View payment history
</li>
<li>
Contact our friendly support representatives
</li>
<li>
View account details and change password
</li>
<li>
View Mesra card details
</li>
<li>
Use Setel Share as a payment method
</li>
</ul>
Setel Lite is available for download from the Google Play Store or Huawei AppGallery.
Setel Lite is currently not available for iOS devices.
Need to know more? Check out the <a href="https://help.setel.com/article/9490461057933/setel-lite-faq" target="_self">Setel Lite FAQ article</a>.

What is Setel Lite?

Currently Setel Lite only supports Setel Wallet and Family Wallet as payment methods.

I enjoy using my credit/debit card on the regular Setel app. Would I have to set it up again in Setel Lite?

Unfortunately, voucher redemption is currently not available in Lite. You are only able to redeem your Mesra Rewards points into wallet balance on Setel Lite.
If you would like to redeem your points for vouchers, check out our Setel app.

Why can't I redeem vouchers on Setel Lite?

If you face any problems using the Setel app, Setel Lite, or other Setel products, contact our customer service via live chat or contact us at <a href="mailto:hello@setel.com">hello@setel.com</a> for assistance.

What should I do if I have an issue while using the Setel app?

Of course! We would never dream of depriving Setel Lite users from earning Mesra Rewards points.
However, converting Mesra Rewards points into wallet balance or using them to purchase vouchers is currently not supported.

Can I earn Mesra Rewards points for fuel purchases made with Setel Lite?

Setel Lite for Huawei supports EMUI 3 and above.

What is the minimum Huawei OS version to run Setel Lite for Huawei?

Yes, the app is designed to minimise data usage and works well on slower 3G networks or internet connections.

Can the app work with slow network speeds?

No worries!
When you encounter an error, just tap Help? at the top-right corner to start a chat in the app. Our friendly customer support representatives will do their best to assist you <span class="emoji-common-main-styles emoji-common-node emoji-common-emoji-image css-1np3glt" title=":slight_smile:" data-testid="image-emoji-:slight_smile:" data-emoji-type="image" aria-label=":slight_smile:"><img class="emoji" src="https://pf-emoji-service--cdn.us-east-1.prod.public.atl-paas.net/standard/caa27a19-fc09-4452-b2b4-a301552fd69c/32x32/1f642.png" alt=":slight_smile:" width="20" height="20" data-emoji-short-name=":slight_smile:" data-emoji-id="1f642" data-emoji-text="🙂">

What if I encounter an issue while refuelling?

Tap rewards.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/29506523883021" alt="Lite _Step 1.png">
<hr>
Show the barcode to the cashier to be scanned. If it is too small, you can tap the barcode to enlarge it.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/29506523888397" alt="Lite _Step 2.png" width="348" height="699"><img src="https://setelappsupport.zendesk.com/hc/article_attachments/29506540029837" alt="Lite _Step 3.png" width="347" height="697">
<hr>
You will see this success screen if the transaction is successful.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/29506540031373" alt="Lite _Step 4.png">

How do I use the Scan & earn points feature on the Setel Lite app?

eBeliaRahmah FAQ

eBeliaRahmah FAQ (English)

https://help.setel.com/topics/24447227733517/automated_parking

Help topics