You should ask the merchants/financial partners using Setel for payments, purchases of financial products, or services, as they are responsible for collecting the necessary information to issue an e-invoice for the goods or services you bought.

For Setel related items, you can request via the channels below:

Service / Item Contact point
Fuel, Kedai Mesra, Deliver2Me You can request the invoice from the cashier at the place the purchase was made within the same month of the receipt date
Café Mesra You can request the e-invoice from the cashier during order pick-up.
PETRONAS Shop e-Invoice will only be available from 1 July 2025 onwards.
Motor insurance
  1. Generali
    1-300-13-2121 or +603-3007-2121 / customer.service.gi@generali.com.my

  2. Etiqa General Takaful & Insurance 
    1-300-13-8888 / info@etiqa.com.my
Road tax My Roadtax Store
(+603) 7491-0102 / general@myroadtax.store
EV charging
  1. JomCharge
    Whatsapp chat +60-11-1056-2675 / support@jomcharge.com

  2. Gentari
    enquiries@gentari.com
Auto assistance

Bateriku
+60-11-1600-6008

Parking Check out our full list of parking merchants.