First, make sure that your Setel app is at least v1.109.0. You will then need to perform e-KYC verification to verify your identity and invite 1 person to activate the Family Wallet. You can find out more about e-KYC on our <a href="https://help.setel.com/article/4413021810701/setel-e-kyc-wallet-and-spending-limit-upgrade-in-setel-app" target="_self" rel="undefined">wallet upgrade</a> page. 
Upon activation, owners can directly add existing Setel users as members to their Family Wallet. 
<ul>
<li>Members will receive an inbox message as a notification that they were added to the Family Wallet (members do not need to go to the inbox to accept invites anymore).</li>
</ul>
<ul class="ak-ul" data-indent-level="1">
<li>
The owner will see the member’s name on the home screen and also a message about successfully adding members.
</li>
</ul>
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14074559820045">
<h3 class="wysiwyg-text-align-left">Non-Setel users</h3>
For non-Setel users, the owner can help them create an account. Just tap on Create next to the member's name.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14168816086285">
The member’s name and phone number will be auto-populated. The owner just needs to tap on Create account.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14074879790733">
Once the owner taps on Create account, an SMS will be sent to the member with a referral link.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14074883290765">
Once the member tap the link, they will be prompted to download the Setel app and proceed with the simplified registration process.
Once registration is complete, the member will receive a push notification, an inbox message, and a message on the app homepage about being added to a Family Wallet.
The member’s default payment method will be set to the Family Wallet for fuel purchases and payments with the QR code.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14074883741453">
While waiting for the member’s account to activate. The owner can also delete the invitation by tapping on the 3 dots and then Delete account.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/14074882157453">

How do I activate Family Wallet?

Want to know more about our used cooking oil recycling programme?
We list down your frequently asked questions below.
<hr>
What are the benefits of recycling my used cooking oil with the Setel app?
There are many benefits!
When you recycle your used cooking oil with us, we will pay you for it.
Convenience is at the top of our minds. Simply make a collection request through the Setel app, and a licensed collector will arrange to come and collect your used cooking oil.
And of course, you will be doing your part in lessening your carbon footprint, reducing waste, and contributing to saving the environment by converting your used cooking oil into low carbon fuel.
<hr>
Are there any promotions for recycling used cooking oil?
Yes! We currently have a RM10 Setel Credit promo for used cooking oil.
Check out more at our <a href="https://help.setel.com/article/14010241196813/rm10-setel-credit-promo-for-used-cooking-oil-faq" target="_self">RM10 Setel Credit promo for used cooking oil FAQ</a> page.
<hr>
Who is handling the recycling of my used cooking oil?
To recycle your used cooking oil, Setel has partnered with BioLestari Energy.
BioLestari Energy is a digital enabler connecting households to licensed used cooking oil collectors.
We're excited this partnership will encourage Setel users to go greener and reduce their carbon footprint by recycling their used cooking oil and reducing waste in our environment.
<hr>
What happens to the used cooking oil after it is collected?
After collection, the used cooking oil will be taken to a processing facility to separate out any impurities, such as water content and food leftovers, so that it can be ready for the conversion process into biofuel.
Once all contaminants are separated out, the used cooking oil is taken through a chemical process which will transform the used cooking oil into usable, and most importantly, environmentally friendly, biofuel.
<hr>
What happens after I request for my used cooking oil to be picked up?
A licensed collector will contact you to schedule a time and date as well as confirm your location for collection.
<hr>
When can I expect a response after making the request to collect my used cooking oil?
A licensed collector will reach out to you within 4 working days to arrange for collection.
<hr>
How much and how will I be paid upon collection of my used cooking oil?
A licensed collector shall reach out to you to share the latest market rate but rates may differ slightly depending on the collector. Upon collection, the licensed collector will pay you in cash based on the weight of the used cooking oil that was collected.
<hr>
Is there a specific cooking oil that you only accept?
We accept any kind of used cooking oils.
<hr>
Do you accept other oils such as non-cooking oils?
Sorry, but we're currently only focusing on collecting used cooking oils for now.
<hr>
Will the rates be different for various kinds of used cooking oils, such as vegetable oil, canola oil, olive oil, coconut oil, etc.?
The rates are standard for all used cooking oils based on current market trends.
<hr>
What areas are covered for this collection service?
Current areas covered under this programme are:
<ul>
<li data-renderer-start-pos="4569">Kajang 43000</li>
<li data-renderer-start-pos="4569">Semenyih 43500</li>
<li data-renderer-start-pos="4569">Bangi 43650</li>
<li data-renderer-start-pos="4569">Serdang 43400</li>
</ul>
But don't worry if your area isn't covered yet! We are planning on expanding to other areas soon.
<hr>
How should I pass the used cooking oil to the collector?
The used cooking oil can be stored in any kind of suitable container, (such as the plastic bottle that the cooking oil was originally sold in).
Before storing in the container, be sure to sieve and filter the used cooking oil first to get rid of any residue and particles left over from cooking.
When the licensed collector comes to collect the used cooking oil, it will be deposited into the licensed collector's tank and the container will be returned to you.
Additionally, if this is your first collection request, we will also provide you with a free jerrycan container specifically for storing your used cooking oil.
<hr>
If I have questions or encounter an issue regarding my request for used cooking oil collection, who should I contact?
Our customer support agents are happy to assist you in any way regarding your used cooking oil collection request!
Just open the Setel app and tap on the Live Chat icon in the bottom left corner and we will promptly get back to you.

Used cooking oil recycling

Yes!
You can also earn points when you buy LPG gas or lubricants. However, you cannot earn points for buying cigarettes.
If there is an issue with purchasing these products, please contact our customer support for assistance.

Can I buy LPG, lubricants, and cigarettes with Setel?

Points are only awarded for items with product codes.
Purchases such as top-ups or cigarettes will not be granted points.

Why did I not get points for this transaction/purchase?

After you initiate fuel purchase using your credit/debit card at the outdoor pump terminal, enter your phone number and click ENTER. The points will be granted to the Mesra card that is linked to the phone number after the fuelling is completed.

How to use cardless Mesra?

Cardless Mesra is a feature that enables you to collect Mesra points by entering your phone number in the outdoor pump terminal.

What is cardless Mesra?

Why don't I have the option to cancel an order? 
Please update your Setel app to the latest version.
<hr>
Why can't I cancel this order?
An order cannot be cancelled if it has been accepted.
<hr>
Why was my order cancelled? An order will be cancelled if
<ul>
<li>the item is out of stock.</li>
<li>the store is busy and unable to handle the order.</li>
<li>it is outside of working hours.</li>
<li>the customer is not found.</li>
</ul>

Deliver2Me FAQ

<h4 class="wysiwyg-text-align-center">Majlis Perbandaran Selayang (MPS)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">8:00 AM to 6:30 PM</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.53 per 60 minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 4 hours
Maximum parking charge - RM 2.12
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
N/A
</td>
</tr>
</tbody>
</table>

Majlis Perbandaran Selayang (MPS)

<h4 class="wysiwyg-text-align-center">Majlis Perbandaran Kuala Selangor (MPKS)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">8:00 AM to 5:00 PM</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.53 per 60 minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 4 hours
Maximum parking charge - RM 2.12
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
N/A
</td>
</tr>
</tbody>
</table>

Majlis Perbandaran Kuala Selangor (MPKS)

You can register an account simply by clicking on any of our payment features. You will be redirected to a page where you can tap on Get Started to start registration.

How do I log in or register after exploring Setel in Guest mode?

You can see our deals and ongoing promotions, the current fuel price, and the location of PETRONAS stations. For our other features, you can see a preview but you will need to register for an account to use them.

What can I do in Guest mode?

Guest mode is a feature that allows you to see what Setel has to offer without registering for an account.

What is Guest mode?

Kindly refer to the steps below to disable One-tap fuelling:
<ol class="ak-ol">
<li>
Tap on More at the bottom right.
</li>
<li>
Tap on Preferences under Settings.
</li>
<li>
Tap on One-tap fuelling.
</li>
<li>
Tap on the radio button to disable it.
</li>
<li>
Enter your passcode.
</li>
<li>
Your One-tap fuelling is now disabled.
</li>
</ol>

How do I disable One-tap fuelling?

<h4 id="Majlis-Perbandaran-Klang-(MPKlang)" class="wysiwyg-text-align-center" data-renderer-start-pos="3477">Majlis Perbandaran Kajang (MPKJ)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:30 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.50 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 4 hours
Maximum parking charge - RM 2.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Kajang (MPKJ)

<h4 id="Majlis-Perbandaran-Klang-(MPKlang)" class="wysiwyg-text-align-center" data-renderer-start-pos="3477">Majlis Perbandaran Sepang (MPSepang)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:30 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.43 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 4 hours
Maximum parking charge - RM 1.72
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Sepang (MPSepang)

<h4 id="Majlis-Perbandaran-Klang-(MPKlang)" class="wysiwyg-text-align-center" data-renderer-start-pos="3477">Majlis Bandaraya Shah Alam (MBSA)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 5:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.64 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 4 hours
Maximum parking charge - RM 2.56
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Shah Alam (MBSA)

<h4 id="Majlis-Perbandaran-Klang-(MPKlang)" class="wysiwyg-text-align-center" data-renderer-start-pos="3477">Majlis Perbandaran Klang (MPKlang)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 5:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.50 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 9 hours
Maximum parking charge - RM 3.90
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Klang (MPKlang)

<h4 id="Majlis-Bandaraya-Petaling-Jaya-(MBPJ)" class="wysiwyg-text-align-center" data-renderer-start-pos="3089">Majlis Bandaraya Petaling Jaya (MBPJ)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:30 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.60 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours 30 minutes
Maximum parking charge - RM 5.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rule for Majlis Bandaraya Petaling Jaya (MBPJ)

<h4 id="Majlis-Daerah-Machang-(MDM)" class="wysiwyg-text-align-center" data-renderer-start-pos="2718">Majlis Daerah Machang (MDM)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Sunday to Thursday
Non-operating days: Friday, Saturday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 6:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.40 per 30 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
30 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
Maximum parking duration - 10 hours
Maximum parking charge - RM 8.00
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Daerah Machang (MDM)

<h4 id="Majlis-Perbandaran-Kuala-Langat-(MPKL)" class="wysiwyg-text-align-center" data-renderer-start-pos="2347">Majlis Perbandaran Kuala Langat (MPKL)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
8:00 AM to 5:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">RM 0.40 per 60 minutes</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
60 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Kuala Langat (MPKL)

<h4 class="wysiwyg-text-align-center">Majlis Bandaraya Subang Jaya (MBSJ)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Friday
Non-operating days: Saturday, Sunday, and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">8:00 AM to 6:30 PM</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
Normal zone - RM 0.50 per 60 minutes
2 hours zone - RM 0.50 per 30 minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
Normal zone - 60 Minutes
2 hours zone - 30 Minutes
 
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Based on locations and zones
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
All locations - 8 hours
2 hours zone: 
<ul class="ak-ul" data-indent-level="1">
<li>
USJ 10, USJ 21, SS 12, SS 15, Bandar Puchong Jaya, Bandar Puteri 1, Bandar Puteri 2, Bandar Puteri 5
<ul class="ak-ul" data-indent-level="2">
<li>
Max parking duration 2 hours (RM 2.00)
</li>
<li>
Min parking duration 30 minutes (RM 0.50)
</li>
</ul>
</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
60 minutes quarantine time/cooling period:
<ul class="ak-ul" data-indent-level="1">
<li>
USJ 10
</li>
<li>
USJ 21
</li>
<li>
SS 12
</li>
<li>
SS 15
</li>
<li>
Bandar Puchong Jaya
</li>
<li>
Bandar Puteri 1
</li>
<li>
Bandar Puteri 2
</li>
<li>
Bandar Puteri 5
</li>
</ul>
</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Bandaraya Subang Jaya (MBSJ)

<h4 id="Majlis-Perbandaran-Teluk-Intan-(MPTI)" class="wysiwyg-text-align-center" data-renderer-start-pos="1832">Majlis Perbandaran Teluk Intan (MPTI)</h4>
<table style="border-collapse: collapse; width: 108.429%; height: 220px;" border="1">
<tbody>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px;">
 
</td>
<td class="wysiwyg-text-align-center" style="width: 39.8784%; height: 22px;">
Description 
</td>
<td class="wysiwyg-text-align-center" style="width: 43.1549%; height: 22px;">Rules</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Booking type
</td>
<td style="width: 39.8784%; height: 22px;">
The booking is done either at the council level or at the particular location you selected.
</td>
<td style="width: 43.1549%; height: 22px;">Location-specific</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating days / Non-operating days
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable on operating days and FREE on non-operating days.
</td>
<td style="width: 43.1549%; height: 22px;">
Operating days: Monday to Saturday
Non-operating days: Sunday and public holidays.
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
Operating hours
</td>
<td style="width: 39.8784%; height: 22px;">
Parking is chargeable within operating hours
</td>
<td style="width: 43.1549%; height: 22px;">
Monday to Friday - 8:00 AM to 5:00 PM
Saturday - 8:00 AM to 1:00 PM
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Parking-Charges-Rules" data-renderer-start-pos="804">Parking charges rules</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Special rules on parking charges</td>
<td style="width: 43.1549%; height: 22px;">
Non-prorated charge Eg: If the user pays for an hour at 6:25 PM, the ending time will be at 7:25 PM.</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charges" data-renderer-start-pos="864">Charges </h4>
</td>
<td style="width: 39.8784%; height: 22px;">Parking charges rate </td>
<td style="width: 43.1549%; height: 22px;">
RM 0.30 per 30 minutes
The maximum parking charge is RM 4.00 for 7 - 9 hours
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Minimum-Duration" data-renderer-start-pos="899">Minimum Duration</h4>
</td>
<td style="width: 39.8784%; height: 22px;">
The parking booking is charged per: 
<ul class="ak-ul" data-indent-level="1">
<li>
30 minutes
</li>
<li>
60 minutes 
</li>
<li>
Full day
</li>
</ul>
</td>
<td style="width: 43.1549%; height: 22px;">
30 Minutes
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Charging-Method" data-renderer-start-pos="1002">
Charging Method
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The parking charges are based on locations, zones or council.</td>
<td style="width: 43.1549%; height: 22px;">
Flat fee for the full council
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Booking-Limits" data-renderer-start-pos="1084">
Booking Limits
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">The maximum booking duration. Certain zones, locations, and councils have a maximum booking duration to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">
<ul>
<li>Weekdays (Mon-Fri) - 9 hours</li>
<li>Maximum parking duration - 7~9 hours</li>
<li>Maximum parking charge - RM 4.00</li>
</ul>
</td>
</tr>
<tr style="height: 22px;">
<td class="wysiwyg-text-align-center" style="width: 25.3953%; height: 22px; text-align: center; vertical-align: middle;">
<h4 id="Quarantine-Time" data-renderer-start-pos="1218">
Quarantine Time
</h4>
</td>
<td style="width: 39.8784%; height: 22px;">Certain zones, locations, and councils have a quarantine time between bookings to handle the demand.</td>
<td style="width: 43.1549%; height: 22px;">N/A</td>
</tr>
</tbody>
</table>

Parking rules for Majlis Perbandaran Teluk Intan (MPTI)

Kindly refer to the steps below to enable One-tap fuelling:
<ol>
<li>Tap on More at the bottom right.</li>
<li>Tap on Preferences under Settings.</li>
<li>Tap on One-tap fuelling.</li>
<li>Tap on the radio button to enable it.</li>
<li>Choose your preferred amount to refuel (in RM or litres) and click save.</li>
<li>Read through the station safety guidelines and click I accept (at the bottom of the guidelines).</li>
<li>Enter your passcode.</li>
<li>Your One-tap fuelling is now enabled!</li>
</ol>

How do I enable One-tap fuelling?

You will first need to <a href="https://help.setel.com/article/10215807641613/how-do-i-enable-one-tap-fuelling" target="_self" rel="undefined">configure your One-tap preferences in the Setel mobile app</a>. Once that is done, you will be able to initiate refuelling with just one tap from the Setel watch app at the station.
 
At the station, tap the pump number you are at.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10266987241869" alt="mceclip1.png">
Your order will then be processed.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10266992065933" alt="mceclip2.png">
Once the order is accepted, the pump will be activated.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10266983078285" alt="mceclip3.png">
Your fuel order will then connect to your pump.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10266983680397" alt="mceclip4.png">
Once it has been connected, you can begin refuelling.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10266984209293" alt="mceclip5.png">
Refuelling will end once the pump nozzle is returned.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10267044669581" alt="mceclip6.png">
After you are done refuelling, you will be able to see a short summary of the order. You can find the full receipt in the Setel app.
<img src="https://setelappsupport.zendesk.com/hc/article_attachments/10267045287821" alt="mceclip7.png">

How do I use One-tap Fuelling with the watch app?

<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>How can I pay for QR parking and what payment method is supported?
The payment will follow the selected payment method in the Setel app. Currently, the accepted payment methods are Setel wallet and CardTerus 2.0 (debit/credit card).
If Setel wallet is selected, please make sure you have a sufficient balance before exiting to avoid any issues.
<hr>
What are the parking rates for Setel QR parking?
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>The parking rates follow the standard rates at each parking location.
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>You can find out more at our <a href="https://help.setel.com/article/10185077864461/setel-qr-parking-rates" target="_self" rel="undefined">Setel QR parking rates</a> article.
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>I have a low balance in my Setel Wallet, can I still enter the parking location?
Yes.
No minimum amount is required in your Setel Wallet to enter the parking location.
However, before exiting, please ensure you have sufficient balance for your parking fee to avoid any issues.
<hr>
What if my parking fee has exceeded my Setel Wallet balance, will the parking session still be valid/ active?
Yes.
Your parking is still valid/active until you exit the car park. However, you will need to top up your wallet before exiting.
<hr>
Can I pay the parking fee for my friends and family using my Setel account?
Only if you are in the same vehicle.
Only one active parking session is allowed at a time.
<hr>
Can I use screenshots of my friends or family’s Setel QR code?
Unfortunately, no.
Our QR code is dynamic and will change every 10 seconds. Any screenshots will be invalid which will result in failed entry/exit.
<hr>
Are there any transaction fees for using the Setel app?
There are no transaction fees for using QR parking with Setel.
You will only need to pay the parking fees based on the location’s parking rate.
<hr>
How do I get all my parking transactions?
You can refer to our how-to guide on <a href="https://help.setel.com/article/360013006051/how-can-i-view-the-transaction-history">viewing transaction history</a>.
<hr>
How will e-receipts be generated if I want to make claims?
You can refer to our guide on <a href="https://help.setel.com/article/10185311665933/how-do-i-generate-e-receipts-for-claims">how to generate e-receipts</a>.

QR parking transaction FAQ

<h4 class="wysiwyg-text-align-center">Putrajaya</h4>
<table style="border-collapse: collapse; width: 100%;" border="1" data-mce-id="__mce">
<tbody>
<tr>
<td class="wysiwyg-text-align-center" style="width: 23.4761%;">
Locations
</td>
<td class="wysiwyg-text-align-center" style="width: 54.1905%;">Parking rate</td>
<td class="wysiwyg-text-align-center" style="width: 22.3333%;">Grace period</td>
</tr>
<tr>
<td class="wysiwyg-text-align-center" style="width: 23.4761%;">Open sites</td>
<td style="width: 54.1905%;">
Weekdays (Mon-Fri)
<ul>
<li>
First hour: RM 1.00
</li>
<li>
Subs hour: RM 1.00
</li>
<li>
Maximum rate: RM 4.00
</li>
<li>
Per entry (after 5 PM to 5 AM): RM 3.00
</li>
</ul>
Weekend / Public Holiday
<ul>
<li data-renderer-start-pos="348">Per Entry: RM 3.00</li>
</ul>
</td>
<td class="wysiwyg-text-align-center" style="width: 22.3333%;">N/A</td>
</tr>
</tbody>
</table>

Setel QR parking rates

<h4 class="wysiwyg-text-align-left">Different councils implement different rules and operating hours. For more details on parking rules and operating hours, select the council you are under.</h4>
<ul>
<li><a href="https://help.setel.com/article/10266181277837/parking-rules-for-majlis-bandaraya-subang-jaya-mbsj">Majlis Bandaraya Subang Jaya (MBSJ)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266143623437/parking-rules-for-majlis-perbandaran-teluk-intan-mpti">Majlis Perbandaran Teluk Intan (MPTI)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266282053901/parking-rules-for-majlis-perbandaran-kuala-langat-mpkl">Majlis Perbandaran Kuala Langat (MPKL)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266220929549/parking-rules-for-majlis-daerah-machang-mdm">Majlis Daerah Machang (MDM)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266285225357/parking-rule-for-majlis-bandaraya-petaling-jaya-mbpj">Majlis Bandaraya Petaling Jaya (MBPJ)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266286362381/parking-rules-for-majlis-perbandaran-klang-mpklang">Majlis Perbandaran Klang (MPKlang)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266306650893/parking-rules-for-majlis-bandaraya-shah-alam-mbsa">Majlis Bandaraya Shah Alam (MBSA)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266308398733/parking-rules-for-majlis-perbandaran-sepang-mpsepang">Majlis Perbandaran Sepang (MPSepang)</a></li>
<li class="wysiwyg-text-align-left"><a href="https://help.setel.com/article/10266298882061/parking-rules-for-majlis-perbandaran-kajang-mpkj">Majlis Perbandaran Kajang (MPKJ)</a></li>
<li class="wysiwyg-text-align-left">
<div class="mb-4 px-5 md:px-0 md:mb-8 text-xl font-semibold md:text-article-subtitle font-title md:leading-9"><a href="https://help.setel.com/article/10662155040013/majlis-perbandaran-kuala-selangor-mpks">Majlis Perbandaran Kuala Selangor (MPKS)</a></div>
</li>
<li class="wysiwyg-text-align-left">
<div class="mb-4 px-5 md:px-0 md:mb-8 text-xl font-semibold md:text-article-subtitle font-title md:leading-9"><a href="https://help.setel.com/article/10662232204173/majlis-perbandaran-selayang-mps">Majlis Perbandaran Selayang (MPS)</a></div>
</li>
</ul>

What are the council rules for On-Street parking

What locations are available for the QR parking feature with Setel?
QR parking with Setel is currently available at Lot 2C8, Putrajaya (near JPN).
More locations will be available soon!

QR parking location FAQ

<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>Is an internet connection required to use QR parking?
Yes
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>Do I need to register my vehicle in the Setel account to use QR parking?
No.
We don’t check plate numbers so registration is not needed.
You can use your Setel QR code instantly with your registered Setel account.
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>Can I show my Setel QR code to pay for my friend’s car (same vehicle)?
Yes.
As long as you show a valid QR code in your Setel app.
<hr>
How do I know my QR parking session has started?
You will receive a push notification when your QR parking session has started.
To receive the notification, you will need to enable notifications for the Setel app.
<hr>
How do I end my active QR parking session?
To end your active parking session, simply show the Setel QR code to the QR code reader at the boom gate. Once successfully scanned, your parking fees will be from your selected payment method.
<hr>
Is there any grace period that I need to be aware of while using QR parking?
No.
Payment is done at the entry/exit so there is no grace period.
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>What if the system doesn’t read my QR code and I get stuck at the car park entry/exit?
We’re sorry you experienced that! If retrying doesn't work, you can tap a bank card to enter/exit the parking location.
If you are still unable to enter/exit, please contact the car park help desk/car park management of the parking location for an immediate response. Alternatively, you can reach out to our live chat agents within the Setel app for assistance.
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>Why did the scanner fail to scan my QR code at the car park entry/exit?
Our scanners are smart, but sometimes they can fail to scan. Rest assured we’re working hard to improve the reader.
This issue may happen due to several factors including (but not limited to):
<ul>
<li>A dark environment. You might need to increase the brightness of your phone.</li>
<li>The QR code is too far to scan.</li>
<li>The tint of the car window is too dark.</li>
</ul>
<hr>
Why didn’t I receive a notification when entering a parking location?
Check your device’s notification settings and ensure that notifications from the Setel app is allowed.
If you have already enabled notifications but are still encountering the problem, you can contact us via:
<ol>
<li>live chat through the Setel app.</li>
<li>email at hello@setel.my.</li>
</ol>
<hr>
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",{},"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>Are Mesra points earned?
Yes.
You can earn Mesra points for QR parking fees paid via Setel. (RM 5.00 = 1 point)

QR parking general FAQ

QR parking is a ticketless parking payment system that allows you to pay for parking through the Setel app by scanning your Setel QR code.
<p data-pm-slice='1 1 ["table",{"isNumberColumnEnabled":false,"layout":"wide","__autoSize":false,"localId":"9c5c5c4c-b857-496f-9d95-7a9fe73478e4"},"tableRow",null,"tableCell",{"colspan":1,"rowspan":1,"colwidth":[384],"background":null}]'>No more long queues at the autopay machines or stretching to tap at the parking entry/exit.

What is QR parking?

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