Yes, but you will need to go to a JPJ kiosk to print the road tax sticker.

Can I choose to print the road tax sticker at a later date after choosing digital road tax?

Yes, you may renew road tax for company-owned vehicles. Just select Company Registration No. for the ID Type field and fill it in accordingly.

Can I renew my road tax for a vehicle that is registered under a company’s name?

At the moment, we only cater for 12 months of road tax renewal.

Can I opt for a 6 months road tax renewal instead of 12 months?

Unfortunately, we are unable to process road tax renewal for E-Hailing vehicles at the moment due to JPJ restrictions. You will need to walk into JPJ to renew the road tax for said vehicle.

Can I renew my road tax for a vehicle that is registered with E-Hailing?

To resolve the issue, please call My Roadtax Store at +603 7491 0102 (Monday-Friday; 10 AM - 7 PM) or email <a href="mailto:general@myroadtax.store">general@myroadtax.store.</a>

What can I do if my vehicle make/model is not found in the options given?

What can I do if the engine capacity (CC) shown for my vehicle is incorrect?

Road tax renewal follows the single transaction limit of your account.
The single transaction limit is:
<ul>
<li>RM200 on unsupported Android versions regardless of eKYC status (not applicable for iOS).</li>
<li>RM500 for users who have not done eKYC.</li>
<li>RM2000 for users who have done eKYC.</li>
</ul>

Is there a transaction limit for paying road tax renewal with Setel?

Yes, you can renew your road tax if you are not blacklisted by the Jabatan Pengangkutan Jalan (JPJ) / police.
If you have pending summons but you are not blacklisted, you can still renew your road tax.

Can I renew my road tax if I have blacklisted summons?

You can view your digital road tax on the MyJPJ app within 24 hours upon approval from JPJ.
However, in case of any technical glitches from the MyJPJ app, you can go to the successful payment page of the Setel app and tap on the View Receipt button to view the receipt.
Alternatively, you can also check your transaction history on the Setel app. You can refer to our how-to guide on <a href="https://help.setel.com/article/360013006051/how-can-i-view-the-transaction-history" target="_self">how to check your payment history</a> to check your recent transactions.

How long will it take to get my road tax on the MyJPJ app?

<ol>
<li>Check the road tax renewal criteria to make sure you meet all of the criteria.</li>
<li>Enter the owner and vehicle details.</li>
<li>Complete payment and your road tax will be available on the MyJPJ application within 24 hours after approval from JPJ.</li>
</ol>

How do I renew my road tax?

Before renewal, do check in with your state's JPJ (Jabatan Pengangkutan Jalan) to see if the Peninsular Malaysia road tax is accepted as refunds will not be available once the road tax is renewed.
If you would like to renew your road tax, do note that the pricing will follow Peninsular Malaysia's road tax pricing.

Can I renew my road tax if my car is located in Sabah, Sarawak, Labuan, or Langkawi?

You will have to pay the handling/delivery and service fee to renew your road tax with Setel.
We charge RM13 for the digital road tax renewal.
<ul>
<li>Service fee - RM3</li>
<li>Handling fee - RM 10</li>
</ul>

How much is it to renew my road tax?

Your vehicle must have an active insurance coverage for road tax renewal.
If your insurance coverage is expiring, you can insure your vehicle with us at motor insurance.

Can I renew road tax only, without insurance?

Unfortunately, we are currently unable to provide physical Road tax due to insufficient stock from JPJ.

How much does Setel charge for physical road tax renewal?

At present, this feature only extends to private vehicles (cars and motorcycles) owned by Malaysians.
Other vehicles (commercial, company owned) will come later.

Can I renew the road tax for a company-owned car?

You can keep a copy of the digital road tax (obtained from the MyJPJ app) so that you can show the road tax when requested by the authorities.
However, even if you do not have a copy of it, it is not against the law. The authorities can check for the details on their gadgets.

What if the car that I’m driving is not registered under my name?

You will need to meet all of the criteria below to renew your road tax: 
<ol>
<li>The motor insurance policy hasn’t expired.</li>
<li>The road tax is at most 2 months away from expiring. </li>
<li>The vehicle is less than 20 years old.</li>
<li>You are between 18-75 years old. </li>
<li>The vehicle has not been blacklisted.</li>
<li>The vehicle is not used for e-hailing purposes.</li>
</ol>

What is the criteria to renew my road tax?

You will be able to see a successful payment page and a View Receipt button to view the receipt. 
Alternatively, you can also check the transaction history in the Setel app. Refer to our how-to guide on <a href="https://help.setel.com/article/360013006051/how-can-i-view-the-transaction-history">how to check your payment history</a> to check your recent transactions.

How do I know if my transaction is successful?

A minimal top-up payment for the difference might be needed as there could be a discrepancy between the initial payment and the payment requested by JPJ. Alternatively, you can choose to make a refund for the renewal instead.
This is solely because of the:
<ul>
<li>differences in vehicle categorization offered by JPJ (saloon vs non-saloon).</li>
<li>differences in road tax cost for engine capacity (CC) for your car make and model.</li>
</ul>

Why do I need to top up or make a refund?

My Roadtax Store will email the refund form to your email address upon request.

Where can I get the refund form for road tax?

Once the refund form is submitted successfully, it should take no longer than 14 business days to be reflected in your preferred bank account.

How long does a refund take once requested from My Roadtax Store?

eBeliaRahmah FAQ

eBeliaRahmah FAQ (English)

https://help.setel.com/topics/24447227733517/automated_parking

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