What is the minimum Android OS version to run Setel Lite?

Setel Lite supports Android OS versions 4.4 and above.

What is the minimum Huawei OS version to run Setel Lite for Huawei?

Setel Lite for Huawei supports EMUI 3 and above.

What is the app file size?

We designed Setel Lite to be as lightweight as possible without sacrificing the most important features so that it only requires 15 MB of storage.

Can the app work with slow network speeds?

Yes, the app is designed to minimise data usage and works well on slower 3G networks or internet connections.

What if I encounter an issue while refuelling?

No worries!

When you encounter an error, just tap Help? at the top-right corner to start a chat in the app. Our friendly customer support representatives will do their best to assist you :slight_smile:

Can I earn Mesra points for fuel purchases made with Setel Lite?

Of course! We would never dream of depriving Setel Lite users from earning Mesra points.

However, converting Mesra points into wallet balance or using them to purchase vouchers is currently not supported.

Can I upgrade my wallet via Setel Lite?

This feature is currently only available in the regular Setel app.

I enjoy using CardTerus on the regular Setel app. Would I have to set up CardTerus again in Setel Lite?

Currently Setel Lite only supports Setel Wallet and Family Wallet as payment methods.

Can I have both the regular Setel app and Setel Lite on my device and use them alternately?

Sure thing! However, logging into one app will log you out of the other and you cannot be logged into both apps at the same time.

Fuelling transactions made in either app may also be viewed on the other. However non-fuelling transactions in the regular Setel app will not appear in Setel Lite.

Is Setel Lite available for iOS?

Setel Lite is only available for Android and Huawei devices for the moment.

How do I pay for Kedai Mesra purchases with Setel Lite?

Check out our article on how to pay for Kedai Mesra purchasing with Setel Lite.

What should I do if I have an issue while using Setel Lite?

If you face any problems using Setel Lite, contact our customer service via live chat or contact us at hello@setel.com.

Can I make other purchases with Setel Lite?

Unfortunately, Setel Lite can currently only be used for Kedai Mesra purchases.