How do I use the Mesra barcode?
Check out our article on how to use the Mesra barcode on the Setel app or how to use the Mesra barcode on the Setel Lite app.
Why can't I use the Mesra barcode at this station?
The Mesra barcode is currently available at over 600 PETRONAS stations nationwide. As we are bringing this feature nationwide, some stations might be in the middle of upgrading but fear not! Mesra barcode will be available nationwide by October 2023.
Can I use my physical Mesra card and barcode to collect points at the same time?
Yes, you can. However, we recommend switching to the barcode as it has more benefits.
How are Mesra points calculated?
Scanning the Mesra barcode will give you the same amount of Mesra points as using your physical Mesra card. You will get 1 Mesra point for every
- 1 litre of fuel purchased.
- RM 1 spent on Kedai Mesra items.
For fuel purchases, pay with Setel and earn up to 3x Mesra points. For non-fuel purchases, we have a promotion where you can earn 3x Mesra points for every RM 1 spent with Setel.
For more info, check out the promotion page.
How do I redeem my Mesra points?
Check out our article on how to redeem Mesra points.
How do I check my Mesra points history?
Check out our article on how to check your Mesra points history.
Why can't I see the Mesra barcode?
Please ensure your app is updated to the latest version.
Who should I contact if I have issues with the barcode?
If you are facing issues with the barcode on the Setel app, please contact our customer support via live chat/website or email us at hello@setel.com.
If you are facing issues with the Mesra card please contact Mesralink at 1-300-22-8888 or email mesralink@petronas.com.
