Setel Help - BUDI MADANI

BUDI MADANI

General information

Where can I download the Setel app?

Can I purchase RON97 fuel with BUDI MADANI?

What fuel types can I purchase with BUDI MADANI?

Where can I download the Setel Lite app?

Does Setel support BUDI MADANI?

What if I need further assistance or information on BUDI MADANI?

Does Setel Lite support BUDI MADANI?

What is the difference between the Setel Lite app and Setel app?

BUDI MADANI eligibility

How do I check my BUDI MADANI eligibility with Setel?

What are the eligibility criteria for BUDI MADANI?

How do I check my BUDI MADANI eligibility with Setel Lite?

Account verification

How long does the account/eKYC verification take?

How do I verify my account/perform e-KYC using Setel?

Purchasing BUDI MADANI fuel

Can I purchase BUDI MADANI fuel with Setel Lite at petrol stations other than PETRONAS?

How do I pay for fuel using BUDI MADANI with Setel?

How do I purchase fuel with BUDI MADANI using Setel Lite?

Do I still need to show my IC at the counter to purchase BUDI MADANI fuel when I already have Setel?

Do I still need to show my IC at the counter to purchase BUDI MADANI fuel when I already have Setel Lite?

How is my fuel purchase calculated with BUDI MADANI?

Can I purchase subsidised fuel with Setel at petrol stations other than PETRONAS?

Eligible balance

How do I view my BUDI MADANI monthly eligible balance in Setel?

How do I view my BUDI MADANI monthly eligible balance in Setel Lite?

Payment

Can I use Family Wallet to purchase fuel with BUDI MADANI subsidy?

What payment methods can I use to purchase BUDI MADANI fuel using Setel?

What payment methods can I use to pay for BUDI MADANl using Setel Lite?

Mesra Rewards points

Can I redeem Mesra Rewards points in Setel Lite?

Can I redeem Mesra Rewards points in Setel?

How are Mesra Rewards points calculated for BUDI MADANI purchases?

Troubleshooting

My full name/IC number is incorrect in the app. What should I do?

What if I accidentally selected the wrong pump number?

What can I do if there is a mistake in the receipt details such as station name, pump number, fuel amount or points earned?