Get app
Pay
Setel Help
Top-up
1
How do I top up my Setel Wallet?
2
Top up Setel Wallet with ShopeePay FAQ
3
How do I top up using vouchers?
4
What is Cash top-up at PETRONAS?
5
What is convenience fee?
6
Why can't I redeem my top-up voucher?
7
What can I buy/purchase using the Setel app?
8
How do I enable auto top-up?
See all 7 articles
Credit/debit card
1
What should I do if I was double charged when refuelling/recharging?
2
Why was credit not deducted from my Setel Wallet after refuelling?
3
Can I use my credit/debit card to pay with Setel?
4
Why can't I use my debit/credit card?
5
I don't have a credit card, can I connect Setel with my debit card?
6
How do I reverify my credit card details?
Transaction errors
1
What are outstanding payments?
2
Why do I have outstanding payments?
3
Why can't I top up/reload my wallet balance?
4
Why does it say pending/processing transaction?
Petrol credit card
1
Do I need to pay any fees to apply for the credit card via Setel?
2
What are the documents required to apply for a petrol credit card?
3
How can I apply for a petrol credit card through Setel?
4
How can I know if my petrol credit card application is approved?
5
Who can I contact if I have questions about my application or about the credit card?
6
Can I apply for more than 1 petrol credit card at a time?
7
How long is the petrol credit card application process?
8
What is a credit card?
See all 3 articles
Help topics
Back to top
Pay