Setel Help - BUDI MADANI RON95

BUDI MADANI RON95

General information

Can I purchase RON97 fuel with BUDI MADANI RON95?

What fuel types can I purchase with BUDI MADANI RON95?

Where can I download the Setel app?

Does Setel support BUDI MADANI RON95?

Where can I download the Setel Lite app?

What is the difference between the Setel Lite app and Setel app?

Does Setel Lite support BUDI MADANI RON95?

What if I need further assistance or information on BUDI MADANI RON95?

BUDI95 eligibility

What are the eligibility criteria for BUDI MADANI RON95?

How do I check my BUDI MADANI eligibility with Setel?

How do I check my BUDI MADANI eligibility with Setel Lite?

Account verification

How long does the account/eKYC verification take?

How do I verify my account/perform e-KYC for the BUDI MADANI RON95 eligibility check?

Purchasing BUDI95 fuel

How do I pay for fuel using BUDI MADANI RON95 with Setel?

Can I purchase BUDI95 fuel with Setel Lite at petrol stations other than PETRONAS?

Can I purchase BUDI95 fuel with Setel at petrol stations other than PETRONAS?

How do I purchase fuel with BUDI MADANI RON95 using Setel Lite?

Do I still need to show my IC at the counter to purchase BUDI95 fuel when I already have Setel Lite?

Do I still need to show my IC at the counter to purchase BUDI95 fuel when I already have Setel?

Eligible balance

How do I view my BUDI MADANI RON95 monthly eligible balance in Setel Lite?

How do I view my BUDI MADANI RON95 monthly eligible balance in Setel?

Payment

Can I use Family Wallet to purchase fuel with BUDI MADANI RON95?

What payment methods can I use to purchase BUDI95 fuel using Setel?

What payment methods can I use to pay for BUDI95 fuel using Setel Lite?

Mesra Rewards points

Can I redeem Mesra Rewards points in Setel Lite?

Can I redeem Mesra Rewards points in Setel?

Troubleshooting

What can I do if there is a mistake in the receipt details such as station name, pump number, or fuel amount?

The BUDI95 portal says I am eligible, but the Setel app says I am not eligible. What should I do?

What if I accidentally selected the wrong pump number?