Get app
Mesra Rewards
Setel Help
Mesra loyalty
1
Can I get an extended grace period to earn more Mesra Rewards points and level up?
2
How do I redeem Mesra Rewards points for vouchers?
3
Does earning Mesra Rewards points via the outside payment terminal (OPT) contribute towards the membership tier level?
4
Is there any difference between staff and the general public points structure?
5
What is the benefit of being a part of Mesra Prestige?
6
What happens to my membership tier when I change my mobile number & register a new Setel account.
7
I have a physical Mesra Rewards card, can I be a Mesra Prestige member if I pay with Setel for my fuel?
8
How do I maintain my membership in the Mesra Prestige programme?
See all 24 articles
Mesra Rewards card
1
Can I use my physical Mesra Rewards card and the Scan & earn points feature to collect points at the same time?
2
Who should I contact if I have issues with the Scan & earn points feature?
3
How do I use the Scan & earn points feature on the Setel app?
4
How do I turn off Mesra Rewards points redemption on my physical Mesra Rewards card?
5
What do I do if I have a physical Mesra Rewards card and a virtual Mesra Rewards card?
6
Can I link more than one (1) Mesra Rewards card with my Setel account?
7
What is the benefit of using a virtual Mesra Rewards card on the Setel app?
8
How to use my virtual Mesra Rewards card without the Setel app?
See all 11 articles
Mesra Rewards points
1
What if I don’t have enough Setel Wallet balance after enabling the option to redeem my Mesra Rewards points?
2
How do I redeem Mesra Rewards points for vouchers?
3
Can I earn bonus points if I pump diesel?
4
Can my Mesra Rewards points be converted in to cash?
5
How do I avoid my accumulated points from expiring?
6
I have already downloaded the Setel app, but I don’t want to top-up. Will I still get bonus points?
7
How do I know if my Mesra Rewards points are expiring?
8
Can I earn Mesra Rewards points for the transaction made via Setel Wallet?
See all 32 articles
Help topics
General
Account
Devices
Promotions and rewards
Motorist
BUDI MADANI RON95
Fuelling
Mesra Rewards
Scan & earn points
Café Mesra
Family Wallet
Pay
DuitNow
Motor takaful & insurance
Parking
24/7 Auto assistance
Road tax
EV charging
PETRONAS Shop
Buy & sell car
Car service
E-invoice
Business
Cardless SmartPay
Fuel incentive for business
Back to top