A passkey lets you sign in to your Setel account using your device’s biometric authentication (such as Face ID or fingerprint) or device screen lock. Instead of entering your mobile number and OTP, a passkey allows you to log in faster and more securely. Passkeys are stored securely on your device and protected by your device authentication.

Why use Passkey?

Faster login
Faster, safer logins using your biometric authentication such as FaceID, fingerprint or device screen lock.

Enhanced security
Passkeys help protect your account from phishing and password theft.

No OTP needed
You don’t need to wait for SMS verification every time you log in.

How to setup Passkey?

  1. Launch the Setel app and tap Profile.
  2. Tap Security.
  3. Tap Passkey.

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How to remove Passkey?

  1. Launch the Setel app and tap Profile.
  2. Tap Security.

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  1. Tap Passkey.
  2. Tap remove icon.

After removing the passkey, you will need to sign in using mobile number and OTP.

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What do I do if I can't log in using Passkey?

You can still sign in using your mobile number and OTP.

Supported devices

iOS 16 or above and Android 14 or above.

Your device must also have screen lock or biometric authentication enabled (such as Face ID or fingerprint) to create and use a passkey.

If your device does not meet these requirements, you can still sign in using your mobile number and OTP.

What happens if I changed my device?

You may need to create a new passkey on your new device.