If you can’t access your Setel account with your old number or are facing errors updating your number in the app, don't worry! We can help you update it through our manual mobile number change process. Simply fill out the form below.

After submitting the form, our agent will email you. If you have further questions, simply reply to that email.

This process is NOT automated and may take up to 3 business days to process

Since Setel uses mobile numbers as login IDs for your Setel account, we will need to verify your request to change your mobile number for security purposes.

Important: If your new mobile number is already linked to another Setel account, that account will be permanently deleted, and your current account will be updated with the new number. Please double-check the number before proceeding.