Yes, it applies to both credit cards and debit cards.
It is a temporary hold for 5 business days of a specific amount of the available balance on a credit or debit card.
On the 3rd/4th day after you complete your purchase with Setel, your pre-authorization amount will be returned back to your account.
We have 3 kinds of pre-authorization.
Full tank
- Pre-authorization of up to 238 litres( L) will be deducted and the remainder that was unused will be returned within 3-5 business days.
Partially used a specific amount
- If you fueled less than the amount you chose, there will be a pre-authorization amount on the paid amount. The difference between the paid amount and the fueled amount will be returned within 3-5 business days.
Fully used the specific amount
- If you had paid RM60 and fueled for RM60, there will be an RM60 pre-authorization.
For more information please contact your respective banks.
