Why don't I have the option to cancel an order?

Please update your Setel app to the latest version.

Why can't I cancel this order?

An order cannot be cancelled if it has been accepted.

Why was my order cancelled?
An order will be cancelled if

  • the item is out of stock.
  • the store is busy and unable to handle the order.
  • it is outside of working hours.
  • the customer is not found.